Department of Operations and Service Management and Logistics

Welcome to the webpage of Operations and Service Management and Logistics!

One of the most dynamically developing areas of management studies is operations, in another term management of activities. The fact that traditional production theory has been replaced by strategic concept, process and systemic thinking makes a significant impact on the organisation’s everyday life and puts it into the focus of economic rationality and basic business decisions. These viewpoints make better understanding and embody the new perspectives of modern operations management, logistics and value creation.

During the last two decades in the developed countries the operation of enterprises has been literally revolutionised by the concepts combining the capital efficiency and customised demands, almost conquering the whole world both from the east or the west, and “slimming down or LEANing” the corporate and organisational structures.

The aim of our department is to provide experts-to-be with knowledge about how to relate to real processes with understanding and creative mind, to be able to develop it continuously, and to be able to generate competitive advantages for the “whole process” and company.

Dr. Gyenge Balázs Ph.D.
head of department, associate professor

Our missions:

  • Strengthen of  the threefold unit of science, education and practice with the work of our study group
  • Corresponding to the high level business courses
  • Acceptance of our young department will increase
  • Education of professionals who is able to present economic thinking
  • Connection of corporate links and University knowledge, spin-off
  • Education will be a bridge between of learning and practice.

Professional disciplines

Supply Chain Management, management and leadership, management, business economics and management, innovation, R&D, quality management, logistics, project management, decision theory and support, strategic management, technology management, operation and service management, knowledge management, business planning, business modelling, process analysis and audit, simulation, discrete event simulation, agent simulation, qualitative modelling of value chain  and flow, mathematical modelling, value chain analysis, spin-off application. Our study group: Business process analysing and simulation study group.

Head of department

Dr. Gyenge Balázs Ph.D.
leder of department, associate professor